Online Shipping/Retail Store Operations

To our Valued Customers,

The Ontario government has mandated the closure of retail stores starting Thursday, Dec. 24, 2020. 

In light of the impact COVID-19 is having on businesses worldwide, we wanted you to know what we're doing at The Village Vaporette. We are committed as ever to providing you with the vape products you need when you need them. 


CURBSIDE PICK-UP 
  1. Place your order and pay online.
  2. We will call you when your order is ready for pick up, usually within an hour.
  3. We will place your order in the trunk of your car so there is no physical contact.

ORDER ONLINE 
Please place your order with us online and we’ll happily ship it to you anywhere in Canada (choose Canada Post Expedited at check-out). FREE shipping over $79 (pre-tax)! At delivery, proof of 19+ ID will be required for the person who's name is on the invoice.

SAME DAY LOCAL SHIPPING
  1. If you are in Cambridge, we will ship SAME DAY to you for $7.00. Please choose that option for delivery when you place your order. 
  2. FREE shipping if your order is over $79 (pre-tax)!
  3. Please note: If you're in KW or Guelph, we will ship your order out to you when we have enough bulk orders, so it will be later in the day or evening when your order arrives. Thank you for your patience! If you have questions, please don't hesitate to call 519-658-9225 or contact us.

Order cut off times for Same Day Shipping:
Monday to Friday 7pm
Saturday 6pm
Sunday 4pm


Our staff has been reduced so orders may take longer to complete. Please contact us or call us if you have any questions: 519-658-9225.

Thank you for your understanding and patience as we navigate this COVID-19 situation one day at a time, together – as a community.

Sincerely,
The Village Vaporette Team